PRIVACY POLICY
Effective Date: 8.20.2024
Tech Doctors ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our SMS messaging services, particularly through Zoom Phone, in compliance with 10DLC (10-Digit Long Code) regulations.
1. Information We Collect
When you use our SMS messaging services, we may collect the following types of information:
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Personal Information: Your name, phone number, and any other information you voluntarily provide when you opt-in to receive SMS communications from us.
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Usage Information: Details about how you interact with our SMS messages, such as message opens and responses.
2. How We Use Your Information
We use the collected information for the following purposes:
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Communication: To send you SMS messages, including appointment reminders, service updates, promotions, and other relevant information regarding Tech Doctors.
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Legal Compliance: To comply with applicable laws and regulations, including 10DLC requirements, and to manage your opt-in/opt-out preferences.
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Service Improvement: To analyze and improve our services and enhance your experience with Tech Doctors.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is only shared under the following conditions:
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Service Providers: We may share your information with trusted third-party service providers, such as Zoom Phone, solely to facilitate our SMS communications. These providers are bound by strict confidentiality agreements and are only authorized to use your information as necessary to provide services on our behalf.
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Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, and safety of Tech Doctors, our customers, or others.
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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
4. Your Choices
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Opt-Out: You can opt out of receiving SMS messages from us at any time by replying "STOP" to any message. Upon receiving your request, we will promptly remove you from our SMS list.
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Access and Correction: You may request access to or correction of the personal information we have collected about you. To do so, please contact us using the information provided below.
5. Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is foolproof, and we cannot guarantee the absolute security of your information.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: help@techdoctors.io
Phone: 805.698.1450